Shipping Policy


Shipping Policy
Please ensure that you have correctly entered your name and address at the time of purchase. We are unable to change the address once your item has been fulfilled.

NuCell+ cannot take responsibility for any missing items that have been incorrectly addressed by the customer.

If your order has not arrived within 5 working days in New Zealand (not including public holidays) please phone your local CourierPost outlet or track your order online here. You will need the tracking number from your tracking email.  If they are unable to locate your order, please email us at

International orders may attract local customs taxes or duties on arrival to your country.  These taxes/duties are required to be paid by the purchaser and are not the responsibility of NuCell+. No refunds will be issued for orders where taxes/duties remain unpaid by the purchaser.  Please check with your local customs agency regarding the tax/duty likely to be charged prior to placing your order.

All international orders are sent via DHL Express.  Please use their tracking service to track your delivery here.  Please only email us at if your parcel has been lost.  

Please ensure someone will be available to sign for your order or collect it if you receive a card-to- call/collect. We cannot resend product free of charge outside New Zealand if your order gets returned to us.

The material provided on this website is for information purposes only. It is not intended to replace medical advice or be a treatment for any medical condition. We highly recommend consulting a health professional if you have any concerns about your health, are starting any health or nutritional related treatment, or for any questions you may have regarding your own medical condition.

Information and statements regarding NuCell+ supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Information and related materials on this site are subject to change without notice. Whilst all reasonable steps have been taken to ensure the accuracy of information provided within this website, NuCell+ makes no warranties or representations as to its accuracy, completeness or frequency that it is updated.

Although the NuCell+ website may include links providing direct access to other Internet resources, including external web sites and social media platforms, NuCell+ is not responsible for the accuracy or content of information contained in these sites.